Rtzz believes that the best entertainment can only be fully enjoyed when you play in control. This page is our comprehensive resource to help you understand healthy play, recognise early warning signs, and use the control tools we provide.
Check Your Playing Habits
Answer honestly – have any of the following happened to you?
In the past month:If you answered "yes" to any of the questions above, we encourage you to read the guide on this page and use the rtzz self-control tools.
Responsible gaming does not mean you cannot have fun or enjoy the rtzz platform to the fullest. It means choosing to play in a way that does not negatively affect your finances, relationships, or mental health.
Many people play online games as a form of entertainment – much like going to the cinema or dining out. Problems begin when someone starts playing to escape their troubles, or when they can no longer control the time and money spent gambling.
At rtzz, we take this issue seriously. Not just as a licensing requirement, but because we genuinely care about the well-being of our player community. This platform is not designed to drain your wallet, but to deliver an enjoyable and worthwhile entertainment experience.
Players who game responsibly typically display the following traits that distinguish them from those who may need help:
Problem gambling is when a person can no longer control their gambling behaviour even when it causes harm to themselves and those around them. This is not a character flaw – it is a health issue that can affect anyone.
Research shows that a small percentage of players – typically between 1–3% – may experience gambling problems at some point. rtzz takes responsibility for ensuring our platform does not contribute to or worsen this issue for any of our users.
If you feel that you or someone you know needs immediate help regarding a gambling problem, please contact the rtzz support team via live chat within the platform. We can guide you to the right support resources and help you activate self-control tools on your account right away.
Gambling problems rarely appear out of nowhere. There are usually early warning signs that can be detected. The sooner you identify them, the easier it is to get help.
Set a Budget Before You Play
Set the maximum amount you are willing to lose before logging in. Once that limit is reached, stop – no exceptions.
Limit Your Play Time
Set reminders or use the rtzz reality check feature. Regular breaks prevent decisions made while fatigued or under stress.
Don't Chase Losses
Bad days in gambling are normal. Increasing your bets to chase back losses almost always results in even greater losses.
Play for Entertainment Only
Think of the money you spend as the cost of entertainment, not an investment. Wins are a fun bonus, not the main goal.
Avoid Playing When Emotionally Affected
Stress, sadness, or anger are the worst states in which to make betting decisions. Give yourself time to calm down first.
All these tools are accessible directly from your rtzz account – free, instant, and without needing to contact anyone.
Set a maximum deposit amount for a given time period. Once the limit is reached, the rtzz system will automatically block any further deposits until the limit period expires.
Decide how much you are willing to lose within a set period. Once the loss limit is reached, the system will block access to games to protect your account balance.
Set a maximum duration for each playing session. Once the time limit is reached, the system will issue a warning and then automatically end the session.
Need a break? Activate a self-pause to block access to the rtzz platform for a period of your choosing. Your account will be fully locked for that duration, including deposits.
Enable periodic reminders that display how long you have been playing in the current session. This helps you stay aware of the time you spend in-game.
The strongest option – permanently closing your account. Once activated, the account cannot be reopened. Any valid cash balance will be returned according to standard procedures.
All self-control tools above take effect immediately once activated. Set limits can only be decreased right away, but increasing a limit requires a 24–72 hour waiting period as an added safeguard to protect you.
These measures are not merely requirements – they are part of how we operate the platform every day.
Every new account goes through a KYC process that verifies the user's age and identity. rtzz does not allow underage individuals to use the platform under any circumstances.
The rtzz system monitors betting patterns that may indicate problematic behaviour. When detected, our team will proactively reach out to the player concerned.
All rtzz customer support staff receive training on responsible gaming and how to handle players who need assistance with sensitivity and effectiveness.
Rtzz does not target promotions at individuals who have activated a self-pause or who show signs of problem gambling. Our marketing never targets minors.
We provide clear and easy-to-understand information about gambling risks, warning signs, and available support resources – without judging or shaming anyone.
Every self-exclusion request is processed immediately and fully enforced. No attempts are made to persuade or encourage players who have applied for exclusion to return to play.
True entertainment is when you play calmly, in control, and with enjoyment – not stress. Register with rtzz and experience a platform that genuinely cares about you.
Need immediate help? Contact the rtzz support team via live chat 24/7 on our platform or app. Our team is trained to assist you with full empathy and without any judgement.